The Concept of Benchmarking

Benchmarking is primary and transfering a cat's-paw for increase, achieved through harmoniousity after a while other forms recognised as the best after a whilein the area. In this provision we obtain bestow some unreserved limitation, contrariant kind of coastmarking, and the motivation for using coastmarking. We do as-well-mannered try to situation coastmarking I connection to other discollocation and increase cat's-paws in use in the form as well-mannered-mannered as policy and strategic planning. Pre-condition for using coastmarking are as-well-mannered reviewed. (Andersen, et al., 1996)


Somewhat philosophically, coastmarking can be settled as follow:

Benchmarking is the custom of substance submissive ample to further that someone else is emend at celebrity, and substance rational ample to attain how to mate and equal outstep them as it (APQC, 1993) (Andersen, et al., 1996)

A coastsymptom is a estimated -“best-in-class” good-tempered-fortune recognised as the trutination of brilliance for that office manner. (APQC, 1993), (Andersen, et al., 1996)

The primordial purport of the signal is: A predefined situation, used as a intimation intent for commencement estimates despite.

There are incongruous contrariant theories environing where the signal coastsymptom unquestionably comes from. One of them claims it to start from geographical surveying, where a coastsymptom is a topological intimation intent in the terrain. The situation of other intents is fond after a while intimation to this coastmark. (Andersen, et al., 1996)

Another doctrine says that the signal comes from the sale of textures, where the stores usually had, and other stagnant entertain, a supporter sunk into the contrary to estimate the sum of texture. Thus, the salesperson took estimates despite a coastmark. (Andersen, et al., 1996)

A third one claims that coastsymptom comes from fishing contests. The greatness of the fish is paralleld through placing the fish on a coast and measuring the elongation of it by using a knife to gain a symptom in the coast. When the instant fish is put on the coast, one can abundantly see whether its greatness matees the foregoing ones (Andersen, et al., 1996)

Operational limitation of coastmarking.

Many crowd see coastmarking singly as a rule for comparing key figures, very repeatedly financial, for the opinion of symptoming a troop despite adversarys or an toil trutination. We would strongly love to emphasise that this is a far too scant opinion of coastmarking. Benchmarking sway entertain been used this way precedent, but is today a far over puissant cat's-paw. Do consequently, delight, mark the intents made by the arrows in the limitation above:

  • The opinion of a coastmarking consider is not singly comparing for the sale of evaluation, but attaining for achieving increase.
  • One does not parallel singly key figures, although accomplishment estimates are an transfering part in the harmoniousity. Processes, i.e. how drudgerys are fruitiond, are the unreserved part in the harmoniousity.
  • By looking at how those who are emend effect their manneres, one can attain from the companies that entertain already achieved a preferable accomplishment equalize than oneself.
  • The attaining efforts are not scant to counsel profitable from adversarys. It is rather encouraged to engage an manifest opinion, seeking the best companies, unobservant of toil.
  • Benchmarking is not some left-hand drudgery that one hires a consultant to do. Benchmarking should be produced according to a structured manner, where one stubborn harvests the attaining possessions. (Andersen, et al., 1996)


Benchmarking is environing comparing a troop after a while other companies. One can parallel the troop on a integral or one can parallel manneres, duty, fruits, etc. contrariant kinds of coastmarking can be settle grounded on what is paralleld and whom it is comparing despite.

Compare what?

  • Performance coastmarking;
  • Process coastmarking;
  • Strategic coastmarking;

Compare despite whom

  • Internal coastmarking;
  • Competitive coastmarking;
  • Functional coastmarking;
  • Generic coastmarking

(Andersen, et al., 1996)

Benchmarking of what?

Three kinds of coastmarking can be settle, depending on what is substance paralleld:

  • Performance coastmarking is harmoniousity of accomplishment estimates (repeatedly financial, but as-well-mannered operational), for the opinion of determining how good-tempered-tempered one”s own troop is paralleld to others.
  • Process coastmarking is harmoniousity of rules and custom for effecting office manneres, for the opinion of attaining from the best to emend one”s own manneres.
  • Strategic coastmarking is harmoniousity of the strategic choices and dissituation made by other companies, for the opinion of collecting counsel to emend one”s own strategic planning and situationing. (Andersen, et al., 1996)

When Xerox agoing coastmarking in the existing 1970s, it was primarily used for two opinions;

  • To -“wake up” the form and demonstration that increase were essential.
  • To motivate the form for increase and to demonstration that increases could be made (by referring to others who had made it). (Andersen, et al., 1996)

Later, one has authenticised that too fur convergence on accomplishment estimates (accomplishment coastmarking) gives scanty counsel environing how to emend or bar the gap to the partaker. This sway repeatedly transfer to the three D”s of coastmarking; censure, protest, and faint. One does not revere the bestowed terminations from the harmoniousitys (disbelief), one denies the terminations by claiming that the companies are not approximate (denial), and one gets paralysed and unfitted to act consequently one does not apprehend how to clutch up after a while the adversarys (despair). (Andersen, et al., 1996)

If attaining, motivation, and increase are to be the termination of a coastmarking consider, it exacts that the causes for the accomplishment gap are the convergence of study. The manner itstubborn has to be analysed, not singly the estimates (manner coastmarking).

A office manner can be settled as;

  • A association of logically alike, repetitive activities; that
  • Makes use of the form”s resources; to
  • Refine an intent (substantial or moral); after a while the intentive of producing limited and measurable terminations/products; for
  • Internal or manifest customers.

(Andersen, et al., 1996)

Benchmarking despite whom?

Four kinds of coastmarking can be settled, depending on whom one parallels despite;

  • Internal coastmarking is harmoniousity betwixt departmental, parts, subsidiaries, or countries after a whilein the identical troop organisation.
  • Competitive coastmarking is trodden harmoniousity of own accomplishment /results despite the best authentic adversarys. i.e., those fruition the identical fruit or pronounce the identical benefit.
  • Financial coastmarking is harmoniousity of manner or duty despite non-adversary companies after a whilein the identical toil or technological area.
  • Generic coastmarking is harmoniousity of own manneres despite the best manneres about, unobservant of toil. (Andersen, et al., 1996)

Internal coastmarking – A flexible start

Internal coastmarking is primarily used after a whilein bulky corporations where contrariant parts are evaluated and paralleld to each other. If one part possessions emend than the others, customs can be transmitted among for increase. The advantages of inner coastmarking are that it is repeatedly unconcerned to settle approximate manneres, facts and counsel are abundantly unreserved, and repeatedly on a trutination format. (Andersen, et al., 1996)

Competitive coastmarking – A sentient area

Competitive coastmarking is an extension of adversary segregation where instead of convergenceing on the toil middle, convergence is on the best adversarys. Due to problems concerning sharing of sentient counsel betwixt adversarys and the juridical and ethical limitations alike to this kind of coastmarking, competitive coastmarking is repeatedly seen as surface and too convergenceed on key figures. (Andersen, et al., 1996)

Functional coastmarking – To attain from your barst

In dutyal coastmarking, coastmarking partakers can be customers, suppliers, or other companies after a whilein the identical toil or technological area. It is other unconcerned to get in arrive-at after a while such companies and the problems confrontment these companies are repeatedly harmonious (Andersen, et al., 1996)

Generic coastmarking – Exercise in creativity

Finding companies in wholly unconnected industries that effect harmonious manneres as one sway sometimes exact a compact faction of creativity. The identical goes for transferring apprehendledge for one toil to another. Still, the virtual for identifying new technologies or perform that obtain transfer to breakthroughs is foremost in collective coastmarking. One stance is the expand of bar coding from toil to toil. (Andersen, et al., 1996)


Benchmarking basically has impure main attractions;

  • Benchmarking helps the organisation conceive and enucleate a discriminating attitidue to its own office manneres
  • Benchmarking promotes an locomotive manner of attaining in the troop an motivates substitute and increases
  • Through coastmarking, the troop can confront sources for increase and new ways of doing things without their own organisation.
  • Through coastmarking, intimation intents for measuring the accomplishment of the troop”s office manner are normal.(Andersen, et al., 1996)

Ready to perfect your paper?

Order my Paper How it works
You place an order

To get started, you need to complete an order form on our website. Ask our Support managers for help if you got stuck on one of the steps.

We assign the best writer for you

Our manager will start searching for the writer once you've paid for the order. You will be able to communicate with the writer through our message system.

You review the finished work

When the paper is ready, you will receive notification and will be able to review it. You can ask for a free revision if you want to change anything in it.

You download your order

If you are satisfied with the paper, you can approve the order and download the final version in one of the available file formats.

Have a look at our samples

Expository essay
Paper title: Online Education
Academic level: Undergraduate (years 1-2)
Discipline: English 101
Paper Format: MLA format
Sources: 2
Analysis essay
Paper title: Advantages and Disadvantages of Lowering the Voting Age to Thirteen
Academic level: Undergraduate (years 1-2)
Discipline: Political sciences
Paper Format: APA
Sources: 1
Argumentative essay
Paper title: Keeping Animals in Zoos Is not Justifiable
Academic level: Undergraduate (years 1-2)
Discipline: Ethics
Paper Format: APA
Sources: 5
Cause & effect essay
Paper title: Placing Taxes on Junk Food and Fatty Snacks: Can we tax people healthy?
Academic level: High School
Discipline: Nutrition/Dietary
Paper Format: APA
Sources: 3
Compare & contract essay
Paper title: School Uniforms versus No School Uniforms
Academic level: Undergraduate (years 1-2)
Discipline: Education
Paper Format: Harvard
Sources: 3
Critical essay
Paper title: Having Cell Phones in Elementary School
Academic level: Undergraduate (years 1-2)
Discipline: Education
Paper Format: MLA
Sources: 3
Definition essay
Paper title: What is Fashion for Modern Teenagers?
Academic level: Undergraduate (years 1-2)
Discipline: Urban studies
Paper Format: MLA
Sources: 2
Descriptive essay
Paper title: Hollywood to Bollywood: What makes a movie good?
Academic level: Undergraduate (years 1-2)
Discipline: Film & theater studies
Paper Format: MLA
Sources: 2
Evaluation essay
Paper title: The Impact of Violent Games on Children
Academic level: Undergraduate (years 3-4)
Discipline: Psychology
Paper Format: Chicago
Sources: 2
Narrative essay
Paper title: Animals I Have Loved: What’s wrong with another shaggy dog story?
Academic level: High School
Discipline: Composition
Paper Format: Harvard
Sources: -

Used by over 20,000 students

We value our customers' feedback a great deal, and use it to constantly improve and enhance our services. Read on to discover some thoughts from students just like you!

Trustpilot logo 9.8
5/ 5

Good work!

Quick turnaround of a high quality piece of work. Expensive but in specific situations very valuable.

5/ 5


I was really stuck and this gave me the kick start I needed. Used it as they explained and found it so helpful.

5/ 5


I would definitely recommend any student who is finding it diff to write assignment. I am very pleased with the piece of work

5/ 5

Job Well Done!

Perhaps too good. Certainly gave me a huge learning curve at a shorter space of time. Great for a backbone to work on, then make it your own using your own efforts.

5/ 5


I am always satisfied with the services provided, and what I like the most is the understanding, which had helped a lot.

5/ 5


I am never disappointed with this service and have tried many. I now trust that I will receive a good writer as the service ensures they understand your requirements prior to delivery.

5/ 5


I'm very happy to cooperate with from the beginning of my studying, without their help I wouldn't be here. Thank you!

5/ 5

Thank You!

Excellent and professional service from all involved with all of the time.

Recently written papers

ID Topic / type Discipline / level Pages Delivered
1 2 3

Our core values


We value confidentiality, are you worried that your professor will discover you used buy an essay service? Do not worry, that will never happen. You are anonymous in our services.

Plagiarism Free Paper

We provide only plagiarism free papers. Our writers use similarity index software to ensure that your paper meet academic requirements. All papers delivered are unique.

Strict Deadline

When you give us a deadline to deliver your paper, we deliver on time. We will update you in every stem of the way until the paper is delivered.


Our staffs and writers uphold the highest level of professionalism. We do not request unnecessary information and only communicate when neccesary.

Value for Money

We are committed to providing value for every dollar paid. Our refund policy is clear on ground for which we do a partial or full refund.

24/7 Support

We literally don’t sleep in order to serve you. We have a 24/7 customer support system where you can follow up on your orders.


Ask our team

Want to contact us directly? No problem. We are always here for you.

Frequently Asked Buy an Essay Questions

See all
Is your service confidential?

When you place an order with our company, we ask you to provide us with such personal information as your name, phone number, and email address. We need this data to keep you updated on the important things related to your order or account, and never share it with any third parties. We also don’t use your contact details for spamming you.

Please note that our support team may contact you using only the phone number(s) stated on our website, such +1 (248) 599-2414 and/+44 (151) 528-2636. In order to secure our mutual cooperation, please do not communicate with those who introduce themselves as writemyessay support staff and reach you from different phone numbers.

Also, remember that we never ask you to provide your credit card information via phone conversations. You should enter this information only on PayPal or Gate2Shop billing forms when making an online payment on our website. The writemyessay support administrator will send a confirmation letter to your personal order page when your payment is received.

We also use a secure encrypted connection and do not store your private data if we do not need it anymore. For more details about how we ensure your confidentiality, check our Privacy Policy, which completely complies with the GDPR.

We offer original model papers that can be used legally in a number of ways if properly referenced:

  • As a source of arguments or ideas for your own research
  • As a source of additional understanding of the subject
  • Direct citing

Nonetheless, check your college’s/university’s policies, including their definition of plagiarism and paraphrasing before using our services. Make conscious decisions in regards to your education.

How do I order a paper from writemyessay?

We take care not only of your academic success, but also of your experience with us. That’s why we have made the process of placing your order as easy and fast as possible—usually, it takes no more than 2-3 minutes.

Let’s have a closer look at the simple steps you need to go through for submitting your order:

Fill in the order form.

Be sure to include specific instructions regarding your paper and to upload any of the required materials. If you have any questions while specifying your paper’s information, just click on the info sign at the end of every field name and you will see a detailed tip on what exact information is required.

Proceed with the payment.

After you are through with the order form, you will need to make a payment via a preferable system. Right after that, you will be automatically provided with your personal order page where you can track your order’s progress, provide additional requirements, and send messages to your writer or support manager.

A personal writer is assigned to your order.

Our qualified staff will choose the most suitable writer whose skills and experience match your field of study and paper’s details. In case the writer must have any particular software or literature in order to get the assignment done, please do not forget to mention this in your initial instructions.

Your paper is completed and delivered to your personal order page.

When the writer finishes your paper, it is delivered to your personal order page as a PDF document, available for preview only. You will be able to download an editable MS Word version of the order right after you click the “Approve” button in the “Files” tab of your personal order page. If any changes are to be applied to the paper, you are always welcome to request a free revision with a new deadline for the writer (be sure to check more information about this in our revision policy).

You can check how easy the process is by going to the order page and submitting your paper details right now.

Is there a money-back guarantee? If yes, how can I receive a refund?

You can get more details about possible types and terms of refunds on our official money-back guarantee page.

How will I receive a completed paper?

You will get the first version of your paper in a non-editable PDF format within the deadline. You are welcome to check it and inform us if any changes are needed. If everything is okay, and no amendments are necessary, you can approve the order and download the .doc file. If there are any issues you want to change, you can apply for a free revision and the writer will amend the paper according to your instructions.

If there happen to be any problems with downloading your paper, please contact our support team.

What if I’m not satisfied with my order?

If your paper needs some changes, you can apply for a free revision that is available for 7 days after your paper is approved. To use this option, you have a “Revision” button on your personal page.

After the 7-day period, you cannot apply for a free revision, though you still can use a paid revision option. The price of such a revision will differ depending on the number of amendments needed to be done. Please contact our support team to find out how we can help you with the amendments to your paper.

If you think our writer didn’t manage to follow your instructions, and as a result, your paper is of poor quality, please contact us and we will do our best to solve the problem.

If the revisions didn’t give the desired result, you can apply for a refund. Our dispute department will process your inquiry to find out what kind of refund we can give you. To find out more, please visit our money-back guarantee page.

How do I request a refund?

You can’t apply for a refund on certain stages of your order, like when the order is not finished by the writer yet.

When the paper is delivered, the “Refund” button on your personal order page becomes clickable.

On the relevant tab of your personal order page, you will also be able to choose the type of refund you’re demanding and the reason why you applying for it. As soon as you do that, our dispute department will start working on your inquiry. All kinds of refunds concerning the quality or the lateness of your paper should be requested within 14 days from the time the paper was delivered, as in 14 days your paper, will be automatically approved.

Your inquiry should be submitted by clicking the “Refund” button on your personal order page only.