Case Study: Britannia Industries

In 2007, Britannia, one of the India’s largest biscuit stigmas held a trade portion-out of 38% in provisos of appreciate. Indian biscuit diligence, the third largest producer of the biscuits in the universe was greatly under-penetrated. This surrendered close augmentation opportunities to new as polite as existing players. Apart from the nearness of big players relish ITC Foods and Parle, the topical performrs of biscuits and other Indian snacks had been preferment concerns for Britannia. As-well two-of-a-trade, Britannia faced dubious challenges due to reprieved boundarys in the biscuit diligence due to the increasing costs of raw materials. Its emolument had been on a refuse gone 2005. Though Britannia had escapadeed into dairy and bakery issues, 90% of its fruitss quiescent came from its centre occupation in biscuits mode which was easily driven by issue alteration. (

A Britannia diligence poor is fortunate Indian fraternity gone 1892, instituted in India delay primal bombardment of Rs.295. this fraternity is very polite known for its biscuits (Britannia & Tiger). Britannia is one of the largest biscuits vending fraternity and leading biscuit secure of India delay estimated 38% trade portion-out. (

In 1997, Britannia jumped into dairy issue trade delay its two new issues (Processed Cheese & Dairy Whitener), In 2002, Britannia’s New Occupation Division namely ‘Britannia Milkman’ formed a elbow speculation delay Fonterra, the universe’s assist largest Dairy Company, and Britannia New Zealand Foods Pvt. Ltd. was born. (

The fraternity is a growing and emolumentable one. Between 1998 and 2001, the fraternity’s sales grew at a junction annual scold of 16 per cent counter the trade, and unconditional emoluments reached 18 per cent. Aggravate modernly, the fraternity has been growing at 27 per cent a year, compared to the diligence’s augmentation scold of 20 per cent. At surrender, 90 per cent of Britannia’s annual fruits of Rs2,200 crore comes from biscuits. ( and Dairy Issue surrenders almost 10% fruits to Britannia.

N.P.I. advance

Britannia Dairy Products targets specially in modish areas of the kingdom. It is less public in arcadian areas and casually acquisitionable. They honor to vend character issues that’s why they feel slogan “Eat Healthy, Think Better” consequently the one vile browbeating emerged in modern intervals has been alter in lifestyles and a similar awareness of heartiness. Fellow-creatures are increasingly proper cognizant of dietary preservation. They targeted in modish area consequently their issues are small bit rich than their competitive issues but delay amiable character and distant stroll of issues, delay their issues aggravate of the loftier intermediate adjust families targeted, distinctly those are buttress surrendern and omission heartinessy, so they surrender heartinessy, salutiferous, optimistic and combining it delay a beneficial issue stroll to volunteer in-existence and cherished to burnrs.

The aloft issues surrender the advance that has been adopted in prescribe to present and perform the irrelative in-existence. Britannia generates $722.55 favorite fruits this year (2009-10).

Britannia dairy secure was de-licensed in 1991 delay surrendern a reasons to submit peculiar bombardment and issue of principal and new technology in the portion. MMPO (Milk and Arrange Products Order) regulates arrange and arrange issues issueion in kingdom. this was relish there was no liberty to discuss aggravate than 10,000 to 75,000 litres of fluid arrange par day or resistant arrange up to 500 tonnes per annum this indulge was surrendern by the say legislation but they were handling aggravate than75,000 litres of fluid arrange and 500 to 3750 tonnes of resistant arrange per year, so the secure had to registered delay the accessible legislation. (

Britannia New Zealand Buttress Pvt Ltd was trying to pay vigilance on cheese issue to spread their trade consequently at that interval in India this was at its cudgel proviso delay 5% singly. Where the elbow speculation fraternity already cornered delay 45% of 450 crore. In the cheese trade this was the flying augmentation they seen anteriorly, consequently definite year this was growing delay 5% but now this is growing delay 12%.

The trade of cheese in India is estimated at almost 9000 tonnes and is flyingly increasing delay 15% per year, consequently cheese is principally used in cities or in metro cities. This shows that singly in immodest main metro cities cheese burn aggravate than 50% of expenditure.

They feel got a very lentous two-of-a-trade delay their other occupation rivals amul, Dabon interdiplomatic, vijaya this was creating two-of-a-trade lentouser day by day. But Britannia was having their own customers delay haughtiness. Britannia has faced this browbeating reasonably polite aggravate the elapsed one year, delayout a clear contact on its financial enterprise. The designed escapade by Nestle India and Hindustan Lever into confectionery and dairy issues.

Business manoeuvre (2007-08)

Britannia manoeuvre is artless – to get aggravate fellow-creatures to buy & relish aggravate of their stigmas – anytime, anywhere – trite. Britannia’s enterprise in 2007-08 was hale, delay a sales augmentation 17.5 per cent, as-well a 27.5 per cent augmentation in the former year, adding Rs 800 crore of incremental fruits during this time (aggregate fruits for 2007-08 was Rs 2,617 crore). Britannia is natant the fastest growing FMCG companies in the definite two years. Its net emolument increased by 77.5 per cent and unconditional boundary by 307 foundation points to 7.5 per cent in 2007-08, notwithstanding inflation in key commodities by 20-25 per cent in the definite two years. In a contemplate conducted by AC Nielsen ORG-Marg, burnrs voted stigma ‘Britannia’ natant the ‘Top 10’ most trusted stigmas despite categories for the fifth successive year. It was so scoldd as the assist most trusted buttress stigma in 2008 and foremost in 2007. It was scoldd as the seventh most trusted stigma despite all categories in 2008.

Consistent delay its credo of swasth khao, tan man jagao, Britannia created a connection delay Global Alliance for Improved Feeding (GAIN) and the Naandi Foundation to accoutre hearty hearty Tiger biscuits to addition the mid-day frugality catalogue in schools. This has been recognised as a uncommon catalogue globally by GAIN. The Universe Bank Institute has written a instance consider and Britannia was invited to perform a commitment to the Clinton Global Initiative, a non-partisan catalyst for exercise that brings coincidently a co-ordination of global leaders to direct and tool solutions for some of the universe’s importunate challenges relish feeding. (

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